With over two decades of expertise in creative problem-solving, I am dedicated to driving impactful results. As an accomplished leader, I have successfully guided high-performing design teams and redefined how organizations and their clients approach complex design challenges. Leveraging a data-driven approach, I specialize in identifying the most critical problems to address and establishing clear metrics to evaluate success. As an operational designer, I streamline team workflows and empower individuals to enhance their processes with AI tools, fostering innovation and efficiency.